FAQ's

  1. How do I place an order? To place an order, simply browse our website, select the items you want to purchase, add them to your cart, and proceed to checkout. Follow the prompts to enter your shipping and payment information, and then confirm your order.

  2. What payment methods do you accept? We accept various payment methods, including credit/debit cards, PayPal, Apple Pay, Google Pay, and other secure online payment options.

  3. Is my personal information secure? Yes, we take your privacy and security seriously. We use encryption and other security measures to protect your personal information. For more details, please refer to our Privacy Policy.

  4. How can I track my order? Once your order is shipped, we will send you a confirmation email with tracking information. You can also log in to your account on our website to check the status of your order.

  5. What is your shipping policy? Our shipping policy includes information about delivery times, shipping options, and any associated costs. Please refer to our Shipping page for detailed information.

  6. Do you offer international shipping? No, currently we do not offer international shipping to other countries. 

  7. What is your return policy? We want you to be satisfied with your purchase. If you're not happy with your order, please refer to our Return Policy for instructions on how to return or exchange items.

  8. Are there any discounts or promotions available? We frequently offer discounts, promotions, and special deals. Check our website's homepage or subscribe to our newsletter to stay updated on the latest offers.

  9. Can I cancel or modify my order after it's been placed? Our team works quickly to process orders. If you need to cancel or modify an order, please contact our customer support as soon as possible, and we will do our best to assist you.

  10. What if I receive a damaged or incorrect item? If you receive a damaged or incorrect item, please contact our customer support immediately. We will arrange for a replacement or refund as per our policies.

  11. Do I need an account to shop with you? While you can shop as a guest, creating an account offers benefits such as order history, faster checkout, and exclusive offers.

  12. How can I reach your customer support? You can reach our customer support team through email at hello@wisoman.com. Visit our Contact Us page for more information. If you have any other questions or concerns, feel free to contact our customer support team, and we'll be happy to assist you!